I've been three times already - much at the behest of other individuals (ie, peer pressure). Never had an issue, don't find it odd or narrow, (with the exception of where the waiting area is, relative to the condiment 'counter'), and I've never had an issue getting a table (when desired) or feeling uncomfortable or communicating properly with the guys at the back. Due to how busy it currently is, I could understand that if you're somewhat claustrophobic, it might cause you some anxiety. I also find it somewhat quicker than all the other BPs. It's now easily my favourite BP, and, luckily for me, closest! Most of all, I like how you can sit down at an actual table, and not eat on a shelf.
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