Very sorry to hear about your experience. My SO and I have been to the Burlington location on several occasions. We have found the burgers to be delish with wonderful, quirky combinations of ingredients. Buns were fresh and tasty. Surprised that no one has mentioned the milkshakes which are to die for. Reminds me of the old diners with fresh ingredients served in the aluminum can. I guess that each location is somewhat unique, not necessarily in a good way.
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